Buyer Protection

Full refund if the item is not as described or never arrives.

Last updated: 05 September 2026

Our promise

Full refund if your order does not arrive.
Full or partial refund if the item is not as described.
Secure payments — every transaction is protected.

How to claim

Open a dispute from My Orders or the Message Center within the return window. Add photos or screenshots; our team reviews every case and replies within 2 working days.